Training Workshop FAQs

What does the fee include?

The fee includes workshop materials (e.g., print-outs of the workshop slides, other printed materials), internet access, lunches, and morning and afternoon coffee/tea breaks across all 5 days. The course fee does not include accommodations, travel expenses (e.g., airfare, visa processing fees, etc.), dinner, etc.- participants will have to make their own arrangements for these.

When is my registration considered complete?

When you complete your registration, you will receive an email from RegFox that your registration is received. You will also receive an email from Birches Group within 24 hours upon registration that outlines the next steps to confirm your registration. Kindly check your spam/junk folder in case you do not see the email in your inbox.

Once you receive the email from Birches Group and before proceeding with payment, all workshop participants must provide a valid copy of their vaccination certificate reflecting that the participant is fully vaccinated with a vaccine approved by the WHO or the United Arab Emirates (UAE) and includes a QR code. Kindly send a copy of your vaccine certificate to clientservices@birchesgroup.com. Once confirmed by our team, an invoice will be sent for you to proceed with payment.

Can I pay the course fee during the workshop?

We require full payment prior to the workshop either through wire transfers or credit card. Seats are on a first-come, first-served basis so we recommend that participants settle the payment within 2 weeks (14 calendar days) after registration. Once payment has been transmitted, please send a copy of the payment slip or payment advice to clientservices@birchesgroup.com. If payment is not received within 2 weeks (14 calendar days), your registration will be canceled. You may opt to register again if your registration gets canceled.

Do you offer discounts?

Participants can avail of our early bird discount of 15% if they register by June 6, 2022. Our early bird rate is US$1,700 per participant.

We also offer a bulk discount for multiple participants from one organization. Our bulk discount rate is US$1,700 per participant if you would like to register 2-4 people from the same organization.

NGO organizations enrolled under our Sustaining Partner Program can avail of our Sustaining Partner Standard rate of US$1,700 per participant.

Can we send more than 4 people to the workshop?

For now, we are limiting the number of participants to 4 per organization per event so that we can facilitate an extensive exchange of ideas and experiences among participants.

How many participants are you expecting per workshop?

We expect about 20-25 participants from various organizations per workshop. You will be given opportunities to network during breaks.

What topics does the workshop cover?

You may access the workshop agenda here.

Where will the event be held?

The Integrating HR Workshop in Dubai will be held at voco Bonnington Hotel. The address is Jumeirah Lakes Towers – JLT Cluster J, Dubai, U.A.E. 37246. To know more about the venue, please visit their website.

Do you offer discounted accommodations?

We do not, however, please let us know through email if you intend to stay at voco Bonnington (the same hotel as the workshop) so that we can endorse you to our hotel contact.

Do you offer visa assistance?

We do not, however, if you stay at the voco Bonnington Hotel, they offer visa assistance. Please email us to inform us of your intent to avail of the visa assistance from the hotel so that we can endorse you to our hotel contact.

In lieu of visa assistance, we can provide an invitation letter upon request after we receive your registration. To request an invitation letter, kindly send an email to clientservices@birchesgroup.com together with a copy of your passport bio-page. Please note that we will not issue invitation letters prior to registration.

How do you get to the venue from the airport?

You may take an airport taxi to the venue or arrange for airport transfers with the hotel.

What do I need to bring for the workshop?

You will need to bring a laptop to access the Community™ web-based application we will be using for the workshop. Login details will be provided on the first day of the workshop.

Do you offer refunds?

We do recognize that situations may arise which prevent participants from attending workshops they have registered for, but in order to ensure that we deliver high-quality workshops for our clients, we have implemented the following cancellation policy, effective since January 01, 2018.

For cancellations made by participants up to 3 weeks (21 calendar days) before the workshop date, full credit can be carried over to a different training course within 1 year from the day cancellation was announced. (For example, participant registers for April 16-18 training workshop, participant advises cancellation on March 26, workshop credit will be valid until March 25 of the following year.)

For cancellations made by participants up to 2 weeks (14 calendar days) before the workshop date, 50% of workshop credit can be used for a future training course. Unused credit will only be valid within 1 year from the day cancellation was announced. (For example, participant registers for April 16-18 training workshop, participant advises cancellation on April 02, 50% of workshop credit will be valid until April 01 of the following year.)

For cancellations made by participants up to 1 week or fewer than 8 calendar days before the workshop date, paid credit will be forfeited. To avoid forfeiture of workshop credit, participants may transfer their credits to a colleague up to 5 working days prior to the actual workshop schedule.

Workshop cancellations by Birches Group: If the minimum number of participants is not reached or for any other reason identified by Birches Group, a workshop may be canceled. Registered participants will be informed no later than 5 weeks prior to the workshop date and may choose to credit their payment to a later workshop or to receive a refund. Credits will be valid for one year from the day cancellation was announced (ex. Workshop cancellation is announced on March 12, credits will be valid until March 11 of the following year). Refunds will not be issued if the credit is used for a canceled workshop is from a prior workshop credit transfer; however, credit validity will be extended for 6 months from the workshop cancellation date (ex. credit was used to register for the April 16-18 training workshop, workshop gets canceled on March 12, credit extension will be valid till September 11 of the same year).

Can I transfer my registration to another person?

Yes, you may transfer your registration to another person within your organization. Kindly inform us at least a week prior to the workshop so we can make changes on our end.

What are your COVID-mitigation measures?

We will abide by local rules and regulations related to COVID. We encourage participants to regularly check on updates related to COVID prior to travel as regulations may change. Covid-related requirements can be accessed here.